Shipping policy
Mr. Wallet Shop ships Pasotti accessories worldwide from our warehouse in Kyiv, Ukraine, while Tony Perotti leather goods are currently available for purchase only within Ukraine.
Customs & Import Fees
Customers from the United States
Buyers from the United States do not pay any customs duties or import fees. The price shown at checkout is the final price, including standard international delivery via USPS (United States Postal Service).
Customers from European Union countries
Orders shipped to European Union countries may be subject to VAT and customs-related charges collected by local authorities or postal services.
- For orders with a declared value of up to €150, local VAT may apply upon delivery or customs clearance.
- For orders with a declared value of over €150, customs duties, VAT, and additional import charges may apply.
These charges are determined by the destination country and are the responsibility of the buyer.
Customers from other countries
International buyers outside the United States and the European Union may be subject to VAT, GST, customs duties, or local import taxes. These charges are determined by local authorities and are the responsibility of the buyer.
Processing Time
In-stock items
Orders with in-stock items are shipped on the next business day after payment is completed. Business days: Monday–Friday.
Made-to-order items
Some products are produced upon request. Production time is typically 30 calendar days, after which the item is shipped and a tracking number is provided.
Shipping Regions & Delivery Times (EMS)
North America
- United States: 7–10 days
- Canada: 10–14 days
Europe
Most European countries: 7–12 days
Asia
Asia (Japan, Hong Kong, etc.): 10–12 days
Middle East
Middle East (UAE, Saudi Arabia, Israel, Turkey, etc.): 10–14 days
Oceania
- Australia: 10–18 days
- New Zealand: 10–14 days
Countries We Do Not Ship To
Russia, North Korea, Belarus, Eritrea, Afghanistan, Pakistan, Iran, Honduras, Sudan, Somalia.
Delivery & Tracking
All orders include a tracking number. If you do not receive your shipping confirmation within 7 business days, please contact us at zoya@wallet.kiev.ua.
Shipping Address Requirements
Please ensure that your shipping address is accurate and complete. Please include your phone number so the postal operator can contact you if needed.
Returns
You may request a refund or exchange within 14 days after receiving your package. Please see our Return Policy for details.
Last updated: Nov 25, 2025